Privacy Policy
Pearl Filtration Pty Ltd (t/a Pearl Water Filters) is committed to maintaining your privacy. Our privacy policy statement is outlined below. This statement on our website will be updated should we make any changes to our privacy policy. As such, the policy is subject to change, with any modifications made by us effective immediately. Please return periodically to review our privacy policy.
What we do
Information we collect from visitors to our website allow us to provide the most helpful and relevant web experience. Information we collect:
- Name and Surname
- Company name
- Postal address
- Telephone number and email address
- Payment and credit card details
Our services are not directed to any persons under the age of 18 and we do not knowingly collect any information from anyone under 18. If you are the parent or guardian of a child under 18 and you believe they have provided us with Personal Data without your consent, please contact us and we will delete that data as quickly as possible.
You can review, edit, update, or delete your Personal Data either by logging into your account and applying the changes yourself or instructing us directly to do so.
How we use your information
Personal information we collect is used to: communicate with you, provide technical support, notify of any updates, sharing useful content, and providing you the most relevant personalised experience.
We will only send you marketing communications if you have subscribed to them, and subscriptions can be cancelled at any time by unsubscribing or emailing us directly.
Any non-personalised information may be used by us to improve our services and for analytical purposes. All non-personalised information is collected and expressed only in anonymised form.
Credit card information is encrypted before transmission and is not stored by us on our servers.
Sharing your information
Occasionally companies are hired to provide services on our behalf, including but not limited to: processing transactions, delivery of goods. Such companies will be permitted to obtain only the personal information necessary in order to complete their service, and our contracts prohibit them from using your personal information for any purpose other than that for which it was shared.
Cookies
Cookies are pieces of information that a website can transfer to an individual’s computer. We only use session-based cookies which can be configured or turned off in your browser’s settings. Doing so may affect the functionality of our website. We use cookies solely for the purpose of gauging visitor traffic and trends, and delivering you with personalised information. This information is retained by us and is not shared with any third parties.
Accessing your information
You have the right to access your information, subject to exceptions as applicable by law. Please let us know if you wish to do so. For security reasons, you may be required to submit this request in writing. We reserve the right to charge a fee for searching for and providing access to your information on a per request basis.
Disclosure of your information
We may be required to disclose information, which may include your Personal Data, to comply with a legal requirement or law, court order, warrant, or in the course of a legal proceeding or response to a request of a law enforcement agency.
Disclaimer
We are not responsible for the content or privacy policies of websites to which we may link.
While all information on this website has been carefully prepared and believed to be correct, no warranty can be given either expressly or implied. Photographs are for presentation purposes and are indicative only, and should not be relied upon as an accurate representation of the final product. Product specifications and prices are subject to change at any time.
Contact us
Please contact us if you have any questions or concerns about our privacy policy or how we use your Personal Data.